INTEGRATED MANAGEMENT POLICY STATEMENT

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Fraport Greece ensures that:

  • we communicate this policy statement to all employees and persons working on our behalf;
  • we communicate this policy and the results of our activities to our Shareholders, Third Parties and the Public, as appropriate;
  • we develop, implement, review and systematically improve this policy and our Integrated Management System (IMS) seeking for continual improvement of our performance in the fields of Quality, Environment and Occupational Health & Safety (OHS), setting appropriate objectives and targets;
  • this policy is reviewed on an annual basis.

Company Objective

Fraport Greece is committed to delivering safe, secure, reliable and high-quality services across the 14 regional airports we operate: Thessaloniki (SKG), Kerkira (CFU), Zakinthos (ZTH), Kefallinia (EFL), Aktion (PVK), Kavala (KVA), Chania (CHQ), Rodos (RHO), Kos (KGS), Santorini (JTR), Mikonos (JMK), Mitilini (MJT), Samos (SMI) and Skiathos (JSI).

We provide the infrastructure and necessary services for meeting, sending off and serving of airplanes, passengers, visitors, baggage, cargo and mail according to the best practices and the applicable legislation.

We aim to create a pleasant experience for airport users creating new business opportunities for commercial operators and services providers; as well as to make our airports attractive and environmentally friendly destinations for passengers, tour operators and airlines. We constantly improve the quality of our services, productivity and environmental performance in order to keep our market place in the long term.

Quality Policy

Our Quality Management System is aligned to our strategic direction and the context of our organization and is based on the process approach and risk-based thinking. It aims to continual improvement, ensuring constant provision of high-quality services meeting or exceeding our customer expectations, legal, regulatory, operating and ISO 9001 requirements.

The Management of Fraport Greece fully realizes that the successful upgrade and operation of the 14 airports requires close collaboration with the interested stakeholders, who are mostly the airlines, the tourism industry, our staff, as well as the state and local authorities. Our clients and partners will judge our success. To this end:

  1. we provide the necessary resources, training and leadership to ensure that roles and responsibilities are clear and that our people are empowered to deliver quality services;
  2. we aim at effective provision of services and facilities meeting our customer needs in the highest sustainable degree;
  3. we regularly review the efficiency of our systems, procedures and technological advances in conjunction with our customer demands and expectations, under our commitment for continual improvement;
  4. our vision is for a vital tourism industry in Greece with airports acting as strong means for development.

Environmental & Social Policy

The Management of Fraport Greece has adopted an integrated Environmental & Social Policy for all our business units (headquarters and airports), having defined environmental and social protection as one of our main company goals. Environmental & Social Protection is the responsibility of all employees who need to realize the importance of their duties, take active participation in meeting the common goals and willingly commit to the results of their activities. In this context:

  • we are managing, operating and developing our units in an environmentally and socially responsible way in compliance with the         applicable laws, regulations and other commitments;
  • we are promoting greater environmental and social responsibility by training our employees and providing awareness programs for all concerned parties;
  • we support a precautionary approach to environmental and social challenges in respect of cost-effectiveness, economic viability and sustainability;
  • we encourage the development and dissemination of environmentally and socially friendly practices and technologies by applying environmental and social criteria when selecting goods and services;
  • we engage in a regular dialogue with our community stakeholder groups and we incorporate their concerns and points of view in our corporate decision-making process. We communicate closely with our partners in the air transport value chain and work together to develop joint strategies and concepts directed towards continual improvement of environmental performance.

To meet our goals and targets towards sustainability, we focus on the management and control of the following key aspects:

  1. Noise and vibrations
  2. Storm water
  3. Waste and wastewater (hazardous, non-hazardous, haz. materials)
  4. Soil and groundwater protection
  5. Air quality and climate protection (Greenhouse Gas (GHG) emissions, climate change adaptation)
  6. Natural environment and biodiversity conservation (including wildlife trafficking prevention)
  7. Water and energy use
  8. Cultural heritage

Concerning climate protection, we commit to manage and reduce our GHG emissions with view to become net-zero (scope 1 and 2) by year 2045. In this context, we calculate and report our direct and indirect GHG emissions from all sources within the airports’ boundaries based on the GHG Protocol.

Occupational Health and Safety Policy

The following policy is applied upon performance of the following company activities:

  1. The Occupational Health & Safety (OHS) is a leading concern of the Management of Fraport Greece, which uses management reports to receive information on whether the OHS goals have been met, on their performance and how well the OHS measures have been organized. This includes assessment of information from the analysis of necessary key indicators.
  2. Fraport Greece develops suitable concepts for long-term development of the OHS management system based on innovative approach, creativity and business knowledge.
  3. Our employees shall be informed, trained and motivated regarding the OHS risks related to their tasks in a way that they take active participation in the achievement of goals within their everyday duties. The operative managers should set an example for this.
  4. All hazards relevant to our activities are identified, assessed and controlled to ensure the health, safety and welfare of employees and others who may be affected by our operations, with priority to the prevention of injury and ill health.
  5. The crucial conditions for founding a safe process towards high OHS state include the exchange of information and communication between the operative managers, the company departments and sections, our employees and any third party operating in our units. Our employees are invited to propose eventual management improvements.

Approved by the Management Board on 23.01.2026