Rhodes Airport "Diagoras"
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As part of its mandate for taking over management and operations at the 14 airports, Fraport Greece realized a comprehensive plan for the modernization and development of the airports. The company’s plan included immediate projects and development works for upgrading the airports’ facilities, which contribute significantly to improving the overall customer travel experience, while responding to the expected increase in passenger traffic.
Fraport Greece launched the airport development program in April 2017, in tandem with the start-up of its concession for managing eleven island and three mainland airports across Greece. Despite various challenges, construction works advanced successfully throughout the first three years, including the peak summer travel periods – and even continued during the pandemic; having to overcome many difficulties and challenges. In January 2021, Fraport Greece concluded the last of the construction works for the 14 airports – well ahead of the April 2021 contractual deadline.
Fraport Greece’s innovative €440 million airport development program has significantly transformed these airports. In particular, Fraport Greece has delivered five brand new terminals, expanded and modernized five existing terminals, and upgraded four other terminals. Construction projects at airside operational areas of the regional airports included renovating 12 runways, improving ramp areas, and constructing and renovating 12 fire stations. All of the airports have also been equipped with new state-of-the-art baggage handling and security detection systems.
Completion of works: 2020
- Refurbishment and remodeling of the existing terminal
- Reconstruction and reconfiguration of the aircraft parking area
- Construction of new fire station
- 15% increase in the number of check-in counters (from 40 to 45)
- 15% increase in the number of departure gates (from 16 to 18)
- 70% increase in the number of security lanes (from 7 to 12)
- 25% increase in the number of baggage reclaim belts
- Installation of modern baggage handling system
- Construction of new guard house
- Redevelopment of existing forecourt and parking
Stakeholder engagement meetings
In an event held on July 20th 2017 in Rhodes, Fraport Greece presented to the local community, representatives of local authorities, local tourism stakeholders and local media its analytical construction plans for the development of Rhodes airport. In the context of taking over the management and operation of the 14 regional airports on April 11th, Fraport Greece held a round of nationwide stakeholder engagement events during which Fraport Greece presented its plans for all airports.
During the Q&A session the key issues that emerged regarding the Rhodes airport were the following:
• Poor hygiene in the toilets of the airport
• Functional problems with the conveyor belts
• Overall slow baggage delivery services
• Parking spaces issues
• Requirement for traffic management
• Enquiries in the number of created jobs from the airport operation
• Fraport’s strategy for attraction of new carries
• Complaints from HCAA employees for outdated ATC equipment
• Understaffed ATC.